Innovative impacts from the ePortfolios on a classroom at Somerville High School

Innovations by Vanessa Cordeiro and Chris Glynn of Somerville High School

Post written by Dr. Alice Mello and Dr. Susan Klimczak of OneVille

A couple months into the exploratory phase of our Somerville High School ePortfolio Project, we saw the effects of the participatory design based approach with students and teachers have an innovative impact in a classroom.

Vanessa Cordeiro, one of our senior year student participants, asked her Social Studies teacher, Mr. Glynn, who is also one of the teacher participants in the ePortfolio project at SHS, if she could do a class assignment as an entry for her ePortfolio.  In this class assignment, Mr. Glynn’s students write a “paper and pencil” media literacy journal over the course of several weeks and record how news stories are presented in different types of media.  These journals are usually turned in and commented on by Mr. Glynn only at the end of the assignment.

After saying yes to Vanessa, Mr. Glynn had an idea: to have all his students create digital journals. He linked those journals on his web page.  Now, he and his students are able to get ideas from each other and engage in daily on-line conversations about their journals during the assignment, instead of having only Mr. Glynn read and give comments at the end.

Mr. Glynn reports that students were enthusiastic about the digital process. They created their digital journals using google sites and wiki spaces, exactly the same platform used by the ePortfolio’s participants.

Mr. Glynn admits that he is not the most digitally active teacher at Somerville High School, but he was pleased with the results.  Here is what he told us about his experience:

“This is great, this is so much easier [for me] than paper.  And it’s alive, it’s sort of a living thing that they can keep changing and adding to. . . “

“it is something that is already on display as it is being created. . It is not only a conversation between a student and me.  I have the kids. . .linked all on my page so they can look at each other’s journal entries.  It makes it a bit more open forum and. . .more discussion can come from that and that is a good thing.”

There is much that can be observed as significant in this story. What Mr. Glynn told us mirrors a OneVille belief: that making communication about learning more possible among students and between students and teachers can increase student success.

Vanessa found the process of making an ePortfolio important enough for her learning to request that a teacher allow her to use it in everyday assignments.  The actions of Mr. Glynn and Vanessa indicate their belief in the legitimacy of ePortfolios in education, as well as a belief in their own power and agency to initiate using ePortfolios skillfully to increase learning.

The story also highlights the possibility that ePortfolio practice can be “incorporated from below” in a school — gradually be developed as part of everyday classroom practice by teachers and students — rather than “scaled up whole from above.”  Introducing ePortfolios gradually into classroom practice over time could possibly have an innovative and positive influence on school learning culture.

Finally and perhaps most significantly, this story highlights the importance of considering students and teachers seriously as sources of education innovation. In fact, the ePortfolio participatory research design was based on our belief that students’ and teachers’ contributions to OneVille’s research and education reform efforts in Somerville are so significant that they should be paid for their participation.

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Bilingual parents as Connectors for other parents

How can parents help other parents get the information and resources they seek?

We had a great launch at the Healey School this week, of our Parent Connector pilot. The overall idea was originally a brainstorm of Healey parent Consuelo Perez. We’re making it real with other Healey parents while she takes a break. The Connector project is now a partnership pilot project between OneVille and the Healey School.

In the Parent Connector Project, we’re working with bilingual parents to connect to other parents who speak their language. Connectors will help other parents to get information and share ideas about supporting their children in school. The project takes the idea of “liaisons” and asks parents, as friends, to “liaison” to a few other parents at a time. Connectors are co-designing and assessing the approach as we go along.

We invited parents to our first gettogether to introduce the project before Healey’s PTA night on Tuesday, and it was great. Nearly 30 parents showed up, speakers of Somerville’s 3 main languages; we ate food from Somerville’s Maya Sol (pupusas), Fiesta bakery (Haitian patties) and the Panificadora Modelo (Brazilian pastry). Two students from the Mystic Learning Center babysat for parents while they attended. Our first parent-parent communication experiment, in “robocalls,” seemed to have worked: when an invitation comes from another parent who speaks your language, perhaps it’s even more enticing. Having received many robocalls for snow closures (!) and school events in the district’s four main languages (typically English, Spanish, Portuguese, then Creole, in that order), one Connector suggested we “flip” the typical script by asking a parent to record a Spanish-only message targeted directly to Spanish speakers. It matters who uses the channel to speak to whom! So, a few parents translated the invitation into Spanish, Creole, and Portuguese and we recorded each message Monday morning in the Healey principal’s office, using his phone. Somerville’s call-home system allows for this sort of targeted messaging.

In a diverse group of Healey parents and the principal Friday at our multilingual coffee hour, we shared some information needs immigrant parents had expressed at our launch event (How do I get my child tutoring or help with homework? How do I find scholarships and slots for afterschool? How do I enroll my child in an afterschool sport?) and brainstormed ways Connectors could respond. One goal articulated was to make all parents feel more comfortable approaching school staff themselves, with interpreters as needed.

We want to offer running posts on “ahas” from this project, since we will be talking all spring to immigrant parents about their information needs. (The key question of the OneVille Project right now is “who needs to share which information with whom, via which media, to support young people in Somerville? What are the barriers to that communication, and how can those barriers be overcome?”) Stay tuned!

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Data display: working to show what administrators, teachers, parents, and students need to see

We’ve prototyped a dashboard data view tool that would be a free, easy-to-use, and privacy-protected display of students’ basic info and progress on key benchmarks. Here’s an example of a view for an administrator (this is all fake data!). While this is a screen shot, the actual tool lets you sort the columns by language group, homeroom, etc. This was based on an initial Excel spreadsheet made by a Somerville resident, Greg Nadeau:

OneVille Family Dashboard Example

In the dashboard project, I’ve been thinking lately about one communication act technology affords: examining patterns (“sorting” the data), with the click of a button. Sorting children is always a fraught thing to do (a child is far more than the characteristics officially recorded in a district database!). But privately, administrators often need to sort basic data to find basic patterns to target interventions. Who is not coming to school? Who is struggling with math as measured on tests? What’s the correlation between students who aren’t coming to school, and those struggling with math on tests? Now, what are we going to do in response to the pattern we’ve found? One elementary school teacher looking at this prototype made a great point about a teacher’s similar information needs: a teacher at times also needs to sort his data to find patterns. (He wondered: which of my students are struggling with both attendance, and reading test scores? Or, which of my students are doing fine on grades/class assignments, but not on tests?) It’s this act of sorting that technology particularly makes possible. This teacher is technologically savvy, and so he already prints out spreadsheets on his class’s attendance, test scores, and more from Somerville’s current student information system. He does the math by hand to show changes in test scores over time (our next revision will do this too, and we’ll add/delete fields based on teacher/administrator/parent/student feedback). He colorizes these spreadsheets on paper with a highlighter so he can consider patterns. But he wants to sort the data from his class way more easily. We’re working to create a free tool that would make that quickly possible for him. (Most such tools cost districts lots of money.) And of course, what really matters is what people DO with data. That’s why we’re focused on the parent-teacher-student conference as a key moment where data would be discussed. We’re designing other data displays further with teachers and parents, to co-create tools useful for each partner. One is a multilingual, individual view of each student’s attendance, grades, test scores, and more. Another is a live version of Somerville’s elementary “report card,” with notetaking sections for teachers and parents. We’re asking: what information on student progress does a parent or student need to see privately, and how could it be displayed most clearly? How could data display tools go beyond just “showing” progress, to also allow partners to take notes on their plans for student success? This also relates to the eportfolio pilot project underway at Somerville High. (More on that soon.) An eportfolio can communicate “the whole student” in ways that more basic data display of test scores, grades, and attendance never can. So ideally, someday — here in Somerville, or elsewhere — these communication tools and strategies would all be linked together.

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Co-designing communication solutions

A few nights ago I went to a great Literacy Night at my child’s school. It was organized by literacy experts at a local university. I got some really good reading tips. But there were hardly any other parents there. It’s true that people are particularly tired right now — tons of parents are working constantly on school redesign, for example — and that night was particularly cold. But did that paper handout in the backpack get missed? How about the fact that the school listserv gets info only to some?

Since that night, school parents have started working more rapidly on a solution for getting every parent an email account. How about school-home texting? We’re asking parents if they’d want it. Could we video the next workshop and put it online? Or are literacy tips best shared face-to-face? A teacher, another parent, and I brainstormed together about turning a typical parent breakfast into a Literacy Breakfast that would get the reading tips directly to parents who could ask immediate questions of teacher and literacy coach. And how about the same literacy night in Creole? A young Haitian-American woman pursuing her MA in Education just happens to be an afterschool tutor and is interested in exploring the possibility of leading the workshop.

This is the sort of community co-design of communication solutions that the OneVille Project is all about.

We’re doing what you might call participatory design-based research (building on Dede 2005). Students, teachers, parents, mentors, technologists, community organizers and researchers are co-designing strategies for getting the people in young people’s lives to communicate information, ideas, and resources that can support young people’s success.

We consider this work successful when a tool or strategy does the following:

  • helps ensure that sufficient communication occurs about every young person, regardless of income or social status;
  • helps to work toward the high level success of each young person;
  • helps ensure that more people have access to information that can support youth and families in the schools and community, across existing boundaries of tech access and tech knowledge and language.
  • unites people in new collective efforts to support young people.

It’s an honor to do this work here in Somerville.

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Information + sharing = community

In the OneVille Project, partners of all ages are exploring the role of commonplace technology in improving communications about and with young people so they succeed.

Here’s a core question guiding our work:

Who needs to communicate what information to whom, through which media, in order to support youth in a community? Which barriers are in the way of such communication, and how might these barriers be overcome?

Here’s one thing partners of all ages in Somerville have been saying. To support young people in a community, people need to share various forms of information about students’ development and progress. That ranges from the data on test scores, credits, grades, and attendance that could be made available to parents and students on an easy-to-access “dashboard,” to the evidence of student interests and skills available only in a student-made “eportfolio,” to the updates about personal life perhaps available most easily through text messaging. They also need to share information about opportunities and resources available for young people and families. That ranges from event info that gets emailed out by the district or service providers, to afterschool enrollment forms given parents on paper.

I personally have come to see a community as an ecosystem of information — where all sorts of people need to share necessary information to support young people.

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OneVille efforts, 2010-11

We’ve been busy! Here’s a public community report on the work we’re doing this year. It reflects ideas and efforts from people of all ages, and across Somerville.

OneVille_October_2010to2011_sharewithCOMMUNITY

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Supporting communication that can increase student learning and success

A core goal on the OneVille Project is to encourage running communication that can improve student learning. After months of prep, we’re working to support a group of teachers and students at Somerville High this fall as they design and make ePortfolios.
Last year, the Somerville High School Improvement Council revised the school’s Portfolio Policy to expand and update portfolio assignments. Developing digital portfolios was one strategy identified and the OneVille Project is excited to support this work.  On our end, we imagine an ePortfolio possibly becoming part of a dynamite trio of tools to support the success of each individual young person in Somerville (see “supporting individual students” post below, September 7.) We’ll see which tools eventually come together in Somerville!

An ePortfolio can be a tool used by young people (and teachers, if they develop their own teaching ePortfolios) to display their actual work and skills. It has the potential to allow educators and students to communicate details of learning and growth, as well as to assess learning and development on multiple measures.

An ePortfolio can also support family members and even mentors, tutors, college representatives, and potential employers to check out specific examples of student work. This is part of the overall OneVille vision: to widen the number of community members who are well informed about ways to support student learning and engaged in young people’s development.

So, the ePortfolio project hopes to create a comment and assessment “team around each youth” that includes student and teacher participants, and the potential for including parents and any mentors that each student wants to include. (At OneVille, we are also developing a strategy for a rapid response “support team around every student,” in which youth and supporters, including teacher, could contact each other to jumpstart “anytime” personal and academic support.) In addition, two public presentations of in-progress portfolios will pilot ways of communicating publicly about what each youth (and possibly teachers) have accomplished.

A group of teachers representing the range of Somerville High School departments have already met and expressed enthusiasm and a very dynamic vision for ePortfolios.  They are identifying a group of diverse student participants.  A first meeting of the entire ePortfolio project team of Somerville High School teachers and students with our OneVille team is anticipated by mid-October 2010.  We’re thrilled to get started!

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Some things we learned this summer about supporting youth

One of Oneville’s core goals is to empower young people to be active agents in their learning and education.  Another is to engage people throughout the community in supporting young people. So how can young people stay “in charge” and feel supported at all times?

One promising approach may be to engage young people in establishing and tapping their own team of supporters. Lots of schools have support teams for some students; these teams meet face to face to discuss student progress. But what if every young person had a team of supporters, and could help choose members for that team? What if team members could be reachable at any time to provide ideas, guidance and resources as needed? Would the young person actively engage these people on her own behalf – or serve on the “team” of someone else?

This summer we started exploring the model of a “support team around each young person” in two summer school classrooms of insightful young people and a teacher from Somerville High.  We wanted to find out who the students would want on such a support team and how they would want to interact with team members.  Since both students and teacher agreed that no one had enough time to meet in person, we all agreed quickly that technology — such as a “social network,” email or texting – could include team members who couldn’t make face to face meetings or scheduled calls. In fact, what if team members could reach out to each other – and respond — whenever they had a free moment?

From a mixture of group conversations, individual interviews, and surveys filled out by the students, we arrived at some very interesting findings. Some affirmed beliefs we had going in and others raised new questions and redirected our efforts.

One repeated finding was that in addition to valuing parents, guardians, same-age peers, and key school personnel as “go-to” supporters, many youth particularly valued older “buddies”  — often cousins, friends, and sometimes siblings, in their late teens or early 20s — who advised them on homework and graduation and got them through emotional rough spots. Many spoke of older buddies who inspired them to think big, reach goals, and stay focused.

Young people also spoke of needing regular access to information (many wanted to check up more regularly on their attendance and assignments, for example). But many also valued familiarity and trust over the obvious resources or information that a person could provide. For example, one youth sought out a prior history teacher rather than a current one to help out with history class. Another student looking for information about a potential college major relied on a serendipitous conversation with a sister of a friend instead of reaching out to less-familiar teachers or other school staff.  Youth spoke of particularly valuing teachers who made the extra effort to forge personal connections to them, though never being just like “friends.”

Another major finding was that students preferred to use different technology with different people.  Texting, talking on the phone, and meeting in person were the preferred methods of interaction, ranked above email, IM, and social networks even while the majority “had a Facebook” (even those without a home computer). Texting was used most with other young people (some reported receiving hundreds of text messages daily); many also texted at times with parents. Students were at first skeptical when asked whether they’d like to text with teachers, as they considered texting more of a peer to peer communication. But upon further discussion, the young people said that they’d be fine with their teacher texting them to offer supports (homework or test reminders) if the more social, anytime conversation aspect of texting was left to peer culture (no one wanted a teacher “blowing up” their phone). As opposed to a computer, a phone was “always in my pocket,” making it the communication tool most likely to succeed. On a final survey, a number of students said they’d even welcome daily contact from or with a “support team.”

So, we’re now hoping to pilot a model where “teams around kids” text each other as needed, in one classroom of people excited to try out the approach. We’ll keep Somerville young people, teachers, family members, and “buddies” in the driver’s seat of designing a structure and process for these “teams.” We’ll keep you updated on our progress.

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Some of our work from last year

In Somerville, many people are working really hard to support young people’s success. How could some new communication tools and strategies help the people in young people’s lives talk and work together more easily? That’s what we want to know.

Since fall 2009 on the OneVille Project, we’ve been talking to people about existing communications and student support needs in Somerville, and testing tools and strategies to support communication between the people in young people’s lives. For example, in an afterschool club, we began to test a private social network allowing students to communicate about school with friends, teachers and supporters outside of class. We piloted multilingual parent dialogues and coffee hours, designed to get diverse parents talking to one another across boundaries of program, income, and language about shared issues in their schools. We piloted academic “reading night” events as a strategy for getting parents and young people together to build collective spirit and share strategies for improving skills. We have sparked discussions across the community about improving translation, tech access/training, and public information so that more families can access information about their children and engage in public discussion. This summer, with a teacher and two insightful classes of summer school students, we explored the concept of convening a support team around every student, using social media to communicate about the student’s progress. The natural use of texting in everyday support conversations, and the role of both in-school and non-parental supporters in youths’ existing support networks, has risen to the top as an issue we plan to explore further in a next small pilot of a “support team around every student.”

Somerville has much to say. We’re very happy to be partnering with young people, families, educators, and youth providers in figuring out how to support communication for young people’s success.

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Communicating about the success of individual students

On the OneVille Project this fall, we’re piloting three tools that can support communication about individual students. We’ll report on each one as we go.

OneVille’s first fundamental idea is to create an intergenerational support team around each young person. We are convinced that technology can help, and we’re working closely with the Somerville Public Schools on three specific tools. In partnership with the Schools, we’re lining up three working groups of people who live and work in Somerville to design and test the following three tools for supporting individual students. Our vision is that these 3 tools could eventually fit together in a dynamite student-support approach!  We want each tool to support speakers of languages other than English and to be accessible by a cell phone, so people who don’t own computers can participate:

  • Working Group 1: “Team around kids.” Goal: test ways an on-call support team around every young person could communicate at any time. Lots of supporters help out students in Somerville. But what if a team of supporters was on call at any time to support a young person’s progress? Since this summer, we’ve been working with Somerville youth and educators to explore how texting and other social media could help every young person stay in contact with a “team” of supporters of the young person’s choice (eventually including parents, other relatives, and key friends, as well as educators, mentors/tutors, and program staff). We hope to pilot a “texting support team around every student” approach in one classroom this fall. We will ask students to list a parent/guardian and an out of school “buddy” or adult supporter who they’d want on their “team.” We’ll then test ways the student, teacher and “team” could text and communicate when the student needs support. We will add other team members (particularly, tutors and mentors) as we go. “Teams” will also talk face to face as needed about specific things that can support young people and their learning. By the end of the pilot, we want to know how an on-call support team could assist each young person in Somerville.
  • Working Group 2: Dashboard. Goal: create a tool showing youth and parents a simple, clear view of individual students’ progress, so that every student can plan for graduation and college.  To support young people, people need to stay informed about how young people are doing. “Data” needs to be clear and accessible to families and students themselves. A group of Somerville programmers, youth, and parents is designing and testing out a multilingual, community-friendly “dashboard” (a quick data view) that families and youth could use to discuss and easily keep track of how each young person is doing on getting to graduation and college. (“Teams” could meet in person to look at the dashboard to plan for the success of individual students. Community groups could also look at larger data patterns, to consider ways of supporting lots of young people.)
  • Working Group 3: Eportfolio. Goal: create an online place to privately display each student’s learning and work. Somerville educators and youth know that tests aren’t the only way to demonstrate student learning! Teachers and students at Somerville High, along with other respondents chosen by students (such as parents and mentors), will be working together to design a multimedia eportfolio for each student that will help students show what they can do — and support informed conversations about sparking and supporting young people’s learning.   (Eventually, teams could look at these together.) Somerville High already wanted to expand its portfolio work. We’re just supporting that desire!

OneVille3supporttools

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